What do I need to know about CARB?

When you purchase Volta Air reefer units, the California Air Resource Board (CARB) may approve you for rebates of up to 80%. This is CARB’s way of increasing incentive levels for drivers and their companies to switch to eco-friendly equipment. Rebates cover a range of battery electric, plug-in hybrid electric, and fuel cell vehicles.
For low & moderate-income consumers, the California rebates provide savings of up to $11,500.
For further information on the CVRP, a list of eligible vehicles and rebates, and complete application procedures, visit CleanVehicleRebate.org.

Shipping & Returns

original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Volta Air. Volta Air covers both parts and labor necessary to repair the product, and return shipment to the customer via a Volta Air -selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Volta Air customer service for details on freight policy for return shipments outside of the contiguous United States and Canada. International customers are responsible for paying freight charges (both inbound & return) for inwarranty replacement or repair.

What does warranty not cover?

Volta Air Limited Warranties do not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer’s electrical systems. These warranties do not apply to and Volta Air will not be responsible for any defect in or damage to: • the product if it has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment
• the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Volta Air product specifications including high input voltage from generators and lightning strikes • the product if repairs have been done to it other than by Volta Air or its authorized service centers (hereafter “ASCs”) or without consulting Volta Air • the product if it is used as a component part of a product expressly warranted by another manufacturer; the product if its original identification (trade-mark, serial number) markings have been defaced, altered, or removed.

Warranty Terms?

If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant or the merchant is unable to provide service, contact Volta Air directly at the number listed on the website in the support section for your product. In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Volta Air. Proof of purchase may be in any one of the following forms: The dated purchase receipt from the original purchase of the product at point of sale to the end user, or The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or The dated invoice or purchase receipt showing the product exchanged under warranty.

Is there a way for me to view these products in person?

We have a showroom at our office at 2150-21000 Westminster Hwy, Richmond BC, V6V 2S9. Our offices are open Mon – Sat  8:30-5:30PM, but we are available to answer your questions throughout the day.  If you would like to book an appointment, click on the Contact tab at the top. You will see a map of our office location, along with a contact form to fill out to set up a meeting!

How do I know how much gas I’m saving?

To help you estimate your amount of fuel savings, we created an  Electric Reefer Unit No-Idle Calculator. Just type in the amount for each box, and you will have your number.

Is there a way for me to view these products in person?

We have a showroom at our office at 2206-21000 Westminster Hwy, Richmond BC, V6V 2S9. Our offices are open Mon – Sat  8:30-5:30PM, but we are available to answer your questions throughout the day.  If you would like to book an appointment, click on the Contact tab at the top. You will see a map of our office location, along with a contact form to fill out to set up a meeting!

Will this unit work on my older vehicle?

The unit will work with any vehicle the following can be done; alternator upgraded, battery bank added with plug-in, solar power integration.

What type of insulation do you recommend?

At Volta Air, we understand that customers have varying budgets and applications. We typically recommend our EuroLiner kits since we have tested and can guarantee performance with the known insulation properties. However if the job is being done internally we would recommend using; polyurethane or polyisocyanurate. EPS and XPS can do the job as well depending on thickness, it is important to try to achieve a R-value of approximately 10 for fridge applications.

How do I become an authorized dealer?

We have a dealer application form that you can fill out and send to info@voltaair.ca.